Expected Development Impact
Market development
- Creating good-quality jobs across Africa: The fintech company’s full-time staff more than doubled since 2019, with M-KOPA currently employing approximately 2000 staff. Additionally, M-KOPA sales agents have more than quadrupled since 2019, to approximately 15,000.
- Economic contribution: M-KOPA generates direct economic value in its markets through the payment of salaries to employees and commissions to sales agents.
- Domestic manufacturing supply chain development: In line with the ICT ministry’s plan to foster digital inclusion for all Kenyans, M-KOPA launched its first local smartphone assembly to provide affordable access to smart devices in Kenya, whilst enabling growth in jobs in its supply chain.
- Linkages with downstream service providers: M-KOPA leverages its partnerships with telcos and manufacturers to provide additional value for money for our customers. For example, phone customers in Kenya and Uganda get 50MB daily as part of their financing plan - that’s $50 of additional value at no additional cost to the customer. This makes the proposition compelling and ensures customers get an internet-enabled device and basic internet access.